Published: Version 1.1, 2022-12-30 17:35 (UTC+0)
We are committed to protecting the privacy of our users and we strive to be transparent about the data collection and usage practices on our website. We are also in compliance with relevant privacy laws and regulations. If you have any questions or concerns about your privacy on our website, please don’t hesitate to Contact Us.
Who we are
We are Hughes & Sons Ltd. in Wexford, Ireland. Our family has been in business since 1898 providing Stoneworks, Fireplaces & Stoves, and Printing services. Our “Hughes Fireplaces & Stoves” business website is accessible at https://hughesfireplaces.com.
Our website uses anonymous cookies for FUNCTIONALITY, within compliance of EU General Data Protection Regulation (GDPR), to:
- ensure server security (ie. spam, DNS attacks, hacking attempts, etc);
- analyzing traffic to determine server compute needs;
- and basic website functionality (ie. the ability to use the shopping cart).
We DO NOT set, store, or use ANY personalization, tracking, or marketing cookies or services. Your privacy and peace-of-mind is our number one priority.
Our website uses WooCommerce for WordPress to offer Online E-commerce functionality. WooCommerce sets anonymous cookies to allow visitors to Add Products to a Shopping Cart, and to Check-Out and complete an order.
These cookies are strictly for the purpose of website functionality, and do not collect any personal information.
Currently, our Online Service does not support Shopping Cart and Check-Out, so these cookies do not serve any purpose. Currently, we do not collect or store any BILLING or SHIPPING information from visitors.
Our website uses WordPress technology. Anonymous cookies may be set for Authorized Users ONLY (ie. staff, web developers, server administrators) for the functional purpose of managing our website. These cookies do not collect or store any personal information and expire when the authentication session is terminated.
Who we share your data with
To ensure the security of our server, we may collect and store IP addresses in an anonymous form. This means that we do not associate IP addresses with any personally identifiable information. The anonymous storage of IP addresses is used for the sole purpose of identifying and mitigating security risks to our server.
Our website uses Google Analytics for the functional purpose of more-accurately determining statistics about how and when our website is being used.
Information that we collect regarding how our website server is used include:
- which pages are being loaded on our website: this information is used to determine which content is relevant to our visitors, so we can prioritize and make it easier to access in our navigation;
- device type, browser, and version: this information is used to make product decision about development and testing of our website, to ensure our service functions properly without defects;
- referral URL: this information is used to determine how visitors are finding our website;
- country of origin of network requests: this information is used for security purposes to defend our servers against malicious access;
We use this information to determine server compute and load needs based on traffic patterns. We also use this information to improve our website to offer better user-experience and relevant information based on which content receives the most interest.
In our implementation of Google Analytics, we have disabled all features related to user tracking and profiling. We DO NOT collect personal identifiable information, ie. non-anonymous IP address, specific location, granular device information, etc.
To learn more about Google Analytics, please read the Privacy Statement from Google.
Our website uses the Google Captcha plugin to protect against spam and automated bots. This plugin displays a challenge to users to verify that they are human before submitting certain forms on our website.
The Google Captcha plugin collects user IP addresses and user agent strings to determine whether the user is a human or a bot. This data is used to protect our website from spam and automated bots.
The data collected by the Google Captcha plugin may be shared with Google and other third parties for the purpose of spam protection and improving the Captcha service.
You can disable the Google Captcha plugin by changing your browser settings or using a browser extension that blocks Captcha challenges. Please note that disabling the plugin may affect your ability to use certain features on our website.
By using a CONTACT or ORDER INQUIRY form on our website, you can choose to provide personal information like your name, email, and phone number. Using one of these forms is equivalent to sending us an email. The data is sent to our email inbox at gmail.com.
If you prefer to protect your private information, and you do not want to use our forms, feel free to email, call, or visit our store in person. See Contact Us for our details.
How this information is used? We use this personal information to contact you regarding a sales inquiry. It is never shared with third parties or marketing services.
How long do we store this information? Your personal information is deleted once a staff member has contacted you regarding your inquiry (if you had requested to be contacted), or once your interest for a product or service has expired.
How long we retain your data
We do not collect or retain any personal information, unless you have explicitly contacted us regarding a product or service.
In which case, your email will be retained only until your inquiry has been resolved or your interest has expired. For purposes of organization and efficiency, we do not store inquiries long-term.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.